Privacy Notice

1. Who we are

Onesimus Capital, LLC, trading as Tribe, is the data controller for personal data processed through the Tribe app and website. Contact: support@tribetrip.app.

2. Data we collect and why

• Account data (name or display name, email, avatar, login credentials, Google sign-in identifiers) — to create and secure your account. Legal basis: performance of our contract with you.
• Trip content (destinations, dates, budgets, votes, itineraries, expenses, chat messages, prompts to AI features) — to provide the planning service to you and your trip members. Legal basis: contract.
• Support messages — to answer your questions. Legal basis: legitimate interests.
• Usage and device data (pages viewed, feature usage, error logs, device identifiers, IP address) — for security, fraud prevention, debugging and product improvement. Legal basis: legitimate interests.
• Notification data (email preferences, web push subscription tokens) — to send trip reminders you've opted into. Legal basis: consent.

Payment card details are collected and processed by Stripe, not by us; we never see full card numbers.

3. Who we share data with

• Other members of a trip you join — they can see your profile and trip activity.
• Service providers and subprocessors: hosting and database, email delivery, error monitoring, and AI model providers who process prompts to generate trip suggestions.
• Stripe, our payment processor, for subscription billing, tax compliance and invoicing.
• Professional advisers (legal, accounting) where needed.
• Authorities where required by law.

We do not sell your personal data.

4. International transfers

We operate from the United States and our providers may process data in the US and other countries. Where data is transferred from the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

5. Retention

We keep account and trip data while your account is active and for up to 12 months after you delete it or it becomes inactive, then delete or anonymise it. Billing records are kept as long as tax law requires.

6. Your rights

Depending on where you live, you may request access, correction, deletion, restriction, portability, or object to processing, and withdraw consent at any time. Email support@tribetrip.app and we'll respond within one month. UK/EEA users may also complain to their supervisory authority.

7. Security

We use appropriate technical and organisational measures, including encryption in transit, row-level access controls in our database, and restricted administrative access.

8. Cookies and local storage

We use essential cookies and browser local storage to keep you signed in and to remember preferences. We do not use advertising cookies. You can clear or block them in your browser, though sign-in will stop working.

9. Children

Tribe is not intended for children under 13, and we do not knowingly collect their data.